How may we help?

We deliver across Egypt, all GCC countries, and worldwide. Orders within Cairo are typically delivered within 1–2 business days. Orders across Egypt arrive within 2–4 business days. International orders are fulfilled within 3–7 business days, depending on the destination.

Each product page includes fit notes written by our design team. If you are between sizes, we recommend the larger size. For personal guidance, our Client Care team is happy to help over WhatsApp or email.

Returns are accepted within 14 days of delivery, in original condition with labels attached. Refunds are issued to the original payment method once your return is received.

Most pieces are best dry cleaned. Store on a shaped hanger away from direct sunlight, and steam gently — rather than iron — to refresh.

We can adjust or cancel an order before it is dispatched. Contact Client Care as soon as possible with your order number and we will do our best.

We accept major credit and debit cards, with express checkout options shown at checkout. All transactions are protected with industry-standard security.